You can update your application manually which is completely free. Update Application Manually
One-click update from the admin panel is available for active support members only.
This feature is only available for active support members only because of the failure rate of more than 90%. In 90% of cases, the update can fail because of the following issues which completely depend on the server.
- The server is slow.
- The server is not able the download the zip file because of internet speed.
- The server is not able to unzip the file because of server restrictions.
- The server is not able to replace the files because of security reasons.
- The server replaces half of the files and the remaining is not because of low memory.
Customers started blaming our experienced team for the failure to update the applications not working. Thus they contact us. We are not allowed to provide support to non-support customers.
Thus we first ask the customers to renew the support before going a one-click update.
Another alternative is going manual update which is not server and all the above steps have to be done manually