AWS SES or ZOHO limitation from verified email (Worksuite SAAS)

ajay-froiden

Getting below error

Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients "

Solution

Emails from companies get sent from the email of the company

In the case of AWS SES/ZOHO/OFFICE365, emails are not sent from unverified senders.

So, to make emails sent directly from SuperAdmin mail from email, make the following changes to the code.

Note: This will make all the emails comes from SMTP mail from and mail to address to all the customers

WORKSUITE SAAS above 3.7.3

Simply add below line to .env file

MAIL_FROM_VERIFIED_EMAIL=true

SaGuLi

I'm still having the same issue.

Even on signup getting this issue..

ajay-froiden

@SaGuLi If you are getting that message even after doing above then it simply means you SMTP provider that is SES not sending emails that are not verified by it. So ses will only send emails to those emails which are added to ses accounts. Please contact SES for the issue ask them how to resolve it